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Merchandise Returns

If you are not happy with your purchase, please fill out the return form that you received with your order, and return to us within 30 days of purchase. A full refund by original form of payment, less shipping, will be given if merchandise is returned unused and in original condition. If you are returning a gift, a full credit, less shipping will be given. All return shipments must be insured for their full value. Send all returns to:

At Home Store
52 North Main Street
Fairfield, IA 52556

If a product arrives damaged, it is important to save the box and packing material for possible inspection. Please call us immediately at (641) 472-1016 during store hours or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will help you.

If a product is defective, or does not meet your expectations, please email us @ This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at (641) 472-1016 during store hours.

Your satisfaction is very important to us.

Yarn Returns

Unused yarn in its original condition in its original packaging may be exchanged for store credit within 4 months of purchase. When exchanging yarn, shipping costs to and from the At Home Store will be your responsibility. All return shipments must be insured for their full value.